1. General Information

At KLOVE, we are committed to providing our customers with the best possible shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website https://klove.beauty/

2. Order Processing

Processing Time: All orders are processed within 3 business days. Orders are not processed or shipped on weekends or holidays.

Order Confirmation: You will receive an email confirmation once your order has been placed. This email will include your order details and tracking information.

3. Shipping Rates and Delivery Estimates

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the destination and shipping method selected. Free Shipping on 1st order.

Delivery Estimates: We aim to deliver products within 7-10 days. However, delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery.

4. Shipping Carriers

Delhivery – http://www.delhivery.com/

5. Shipping Destinations

Domestic Shipping: We ship to addresses within India.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

7. Shipping Delays

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or customs processing. We appreciate your understanding in such situations

8. Damaged or Lost Packages

Damaged Packages: If your package arrives damaged, please contact us immediately at klovebeauty2392@gmail.com with your order number and photos of the damaged item(s). We will work with you to resolve the issue.

Lost Packages: If your package is lost during transit, please contact us at klovebeauty2392@gmail.com. We will initiate an investigation with the carrier and take appropriate steps to resolve the situation.

9. Incorrect Shipping Information

Please ensure that all shipping information is correct at the time of order placement. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realise that you have provided incorrect shipping information, please contact us immediately at klovebeauty2392@gmail.com

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: klovebeauty2392@gmail.com